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Refund Policy

Refund Policy

If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns under certain conditions or an exchange within 30 days of receiving your order. You can return your product(s) for a different product, or a refund to the original payment method.

Please note the following exceptions to our return and exchange policy:

Clearance items are final and cannot be returned or exchanged.

Returned items must  be returned in original packaging.

Returned items must have no visible signs of wear or tear.

If you decide you do not like the an item because of your personal preference you can still return it. You will however be responsible for the shipping costs. It is recommended you keep proof of postage until you have received a refund from us.

To initiate a return or exchange, please complete the following steps:

1) Login to our online return portal using your email address and order ID from your purchase confirmation email from us.

2) Choose the products you wish to return or exchange and follow our RMA steps, if you have an image (upload) it to speed the process of your claim.

3) Print your prepaid shipping label that you will receive by email.

4) Send all items back to us using the label provided.

 

 

 

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